Customer Care Representative
Boynton Beach
Customer Care Representative
Full Time • Boynton Beach
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
📍 On-Site | Boynton Beach, FL (1740 Corporate Drive, Boynton, Beach, FL 33426)
💵 $20/hr base + sales commissions and uncapped SPIFFs
🕗 Monday–Friday, 8am–5pm + rotating on-call
💵 $20/hr base + sales commissions and uncapped SPIFFs
🕗 Monday–Friday, 8am–5pm + rotating on-call
Who We Are:
Right Away Home Services (RAHS), parent company of Climate Control Servies, is Florida's fastest-growing HVAC and home comfort company. We book fast, show up fast, and deliver top-tier service — and we need a CCR who moves just as fast.
Right Away Home Services (RAHS), parent company of Climate Control Servies, is Florida's fastest-growing HVAC and home comfort company. We book fast, show up fast, and deliver top-tier service — and we need a CCR who moves just as fast.
What You'll Do:
- Handle inbound calls and convert every real opportunity into a booked job using proven scripts
- Make daily outbound calls to past customers and new leads — cold calls, maintenance reminders, follow-ups, reviews, duct cleaning, memberships, and more
- Manage and confirm jobs on the schedule, acting as dispatcher and keeping the board moving
- Serve as a front-line customer service representative for our brands
- Take a rotating on-call shift covering 8pm–8am. Here's the good news: our AI answers the overnight calls. You're only stepping in for escalations or true after-hours emergencies the AI can't handle — not fielding every ring
- Pitch in on other admin duties as needed
- Hit your targets. Get rewarded. Simple.
This Role Is NOT For You If:
- You want to work from home — this is 100% in-office, every day, at our St. Petersburg location
- You're not willing to take a rotating on-call shift (8pm–8am) backing up our AI phone system
- You aren't willing to make outbound cold calls
- You can't follow a script or think sales isn't your job
- You need everything to move slowly — this is a fast-paced role for someone with strong computer skills who can think on their feet
What You Get:
💸 $20/hr base + sales commissions and SPIFFs
📈 Bonus incentives for performance, sales, and productivity
🦷 Health, dental, and vision insurance
🏖️ PTO + Paid Training
🎯 Real opportunity for growth — not lip service
🎉 Fun, fast-paced culture with people who actually want to win
📈 Bonus incentives for performance, sales, and productivity
🦷 Health, dental, and vision insurance
🏖️ PTO + Paid Training
🎯 Real opportunity for growth — not lip service
🎉 Fun, fast-paced culture with people who actually want to win
What We're Looking For:
✔️ Confident communicators who don't fold under pressure
✔️ Strong computer skills and the ability to multitask at speed
✔️ Sales-first mindset — if you can't upsell, this isn't the job
✔️ Organized, dependable, and hungry to grow
✔️ Team players who thrive in a competitive environment
✔️ Strong computer skills and the ability to multitask at speed
✔️ Sales-first mindset — if you can't upsell, this isn't the job
✔️ Organized, dependable, and hungry to grow
✔️ Team players who thrive in a competitive environment
Compensation: $20.00 per hour
Providing the highest quality air conditioning services, comprehensive service contracts, appliance repair, air and water purification, and more.
(if you already have a resume on Indeed)
Or apply here.
