Customer Care Representative
Location
Boynton Beach
Type
Full Time
Responsive recruiter
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
๐ On-Site | Boynton Beach, FL (1740 Corporate Drive, Boynton, Beach, FL 33426)
๐ต $20/hr base + sales commissions and uncapped SPIFFs
๐ MondayโFriday, 8amโ5pm + rotating on-call
๐ต $20/hr base + sales commissions and uncapped SPIFFs
๐ MondayโFriday, 8amโ5pm + rotating on-call
Who We Are:
Right Away Home Services (RAHS), parent company of Climate Control Servies, is Florida's fastest-growing HVAC and home comfort company. We book fast, show up fast, and deliver top-tier service โ and we need a CCR who moves just as fast.
Right Away Home Services (RAHS), parent company of Climate Control Servies, is Florida's fastest-growing HVAC and home comfort company. We book fast, show up fast, and deliver top-tier service โ and we need a CCR who moves just as fast.
What You'll Do:
- Handle inbound calls and convert every real opportunity into a booked job using proven scripts
- Make daily outbound calls to past customers and new leads โ cold calls, maintenance reminders, follow-ups, reviews, duct cleaning, memberships, and more
- Manage and confirm jobs on the schedule, acting as dispatcher and keeping the board moving
- Serve as a front-line customer service representative for our brands
- Take a rotating on-call shift covering 8pmโ8am. Here's the good news: our AI answers the overnight calls. You're only stepping in for escalations or true after-hours emergencies the AI can't handle โ not fielding every ring
- Pitch in on other admin duties as needed
- Hit your targets. Get rewarded. Simple.
This Role Is NOT For You If:
- You want to work from home โ this is 100% in-office, every day, at our St. Petersburg location
- You're not willing to take a rotating on-call shift (8pmโ8am) backing up our AI phone system
- You aren't willing to make outbound cold calls
- You can't follow a script or think sales isn't your job
- You need everything to move slowly โ this is a fast-paced role for someone with strong computer skills who can think on their feet
What You Get:
๐ธ $20/hr base + sales commissions and SPIFFs
ย ๐ Bonus incentives for performance, sales, and productivity
ย ๐ฆท Health, dental, and vision insurance
ย ๐๏ธ PTO + Paid Training
ย ๐ฏ Real opportunity for growth โ not lip service
ย ๐ Fun, fast-paced culture with people who actually want to win
ย ๐ Bonus incentives for performance, sales, and productivity
ย ๐ฆท Health, dental, and vision insurance
ย ๐๏ธ PTO + Paid Training
ย ๐ฏ Real opportunity for growth โ not lip service
ย ๐ Fun, fast-paced culture with people who actually want to win
What We're Looking For:
โ๏ธ Confident communicators who don't fold under pressure
ย โ๏ธ Strong computer skills and the ability to multitask at speed
ย โ๏ธ Sales-first mindset โ if you can't upsell, this isn't the job
ย โ๏ธ Organized, dependable, and hungry to grow
ย โ๏ธ Team players who thrive in a competitive environment
ย โ๏ธ Strong computer skills and the ability to multitask at speed
ย โ๏ธ Sales-first mindset โ if you can't upsell, this isn't the job
ย โ๏ธ Organized, dependable, and hungry to grow
ย โ๏ธ Team players who thrive in a competitive environment
Compensation: $20.00 per hour
Climate Control Services
Join the team behind trusted home comfort service across Palm Beach County. Since 1973, Climate Control Services has helped local homeowners stay comfortable with responsive HVAC and plumbing service, honest guidance, and a customer-first approach. We invest in training, clear processes, modern tools, and people who take pride in doing the right thing. If you thrive in a fast-moving, supportive team and want room to grow, explore our open roles.
Company Website: my-ccs.com
(if you already have a resume on Indeed)
Or apply here.
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